Email Us
General requests: Email is preferred so we can route your query to the right team.
support@mas-markets.comFrequently Asked Questions
Find quick answers to common questions
What are your business hours?
Our team is here to help 24 hours a day, 365 days a year. We offer full support from Sunday evening BST (market open) through to Friday evening. On weekends, our support continues but with reduced staffing, so response times may be slightly longer.
How quickly can I expect a response?
We aim to respond to all inquiries within 24 business hours. For urgent matters, we recommend calling our support line directly.